Our Service

Sunmi Care+ is a comprehensive after-sales service designed to give customers greater confidence in using their devices. It covers technical support, warranty, maintenance, and software care throughout the product lifecycle.

Whether customers are near or far from the main service center, devices can be dropped off at a nearby branch, which will forward them to Sunmi’s central hub for proper inspection and repair by our expert team. We also offer extended warranty packages and a One-Stop Service that integrates both hardware and software support in one place.

Technical Support & Lifecycle Services

Service hours: Daily 09:00 - 18:00 Technical assistance and lifecycle maintenance services.

Extended Warranty Service

Extend your warranty period (up to 5 years) for extra peace of mind and long-term reliability.

One-Stop Service

All-in-one coverage for both Sunmi hardware and continuous software support.

Standard Warranty

Standard warranty coverage includes basic repairs and replacement of defective parts under warranty conditions.